Your doctor visit,
from home.

CGS Medical is a telehealth-first practice — meaning you get high-quality, one-on-one care from Dr. Allison Sheppard without leaving your house. No waiting rooms, no commutes, no stress.

Book a Telehealth Visit

SC

Statewide Coverage

14+

Years of Experience

1:1

Dr. Sheppard, Every Visit

What is telehealth?

Telehealth is healthcare delivered via secure video call. You open a link on your phone or computer, and connect face-to-face with Dr. Sheppard — just like an in-person visit, without the drive.

CGS Medical uses RXNT for all scheduling and secure visits, making the experience simple, private, and HIPAA-compliant.

  • No special app download required
  • HIPAA-secure, private video connection
  • Prescriptions sent directly to your pharmacy
  • Lab orders and referrals issued as needed
  • Available statewide across South Carolina
  • Same-day and next-day appointments available

What You Need

  • Smartphone (iOS or Android)
  • Computer or laptop
  • Tablet (iPad, etc.)
  • Stable internet or cell data

Ready to get started?

Enroll & Book Now

From request to care in 4 steps

1

Enroll Online

New patients complete a quick enrollment through RXNT — done from any device in minutes.

2

Book Your Visit

Request your appointment online or message/call us directly. Same-day often available.

3

Join the Video Call

Click your secure link at appointment time. Dr. Sheppard is on the other side, ready for you.

4

Get Your Care

Prescription sent to pharmacy, labs ordered, care plan in hand — you're done.

What telehealth can do for you

Telehealth is effective for the vast majority of primary care needs. Here's a quick overview of what we can and cannot address via video visit.

We Can Treat via Telehealth
  • Colds, flu, sinus infections
  • UTIs & infections
  • Rashes & skin conditions
  • Allergies & seasonal symptoms
  • High blood pressure management
  • Diabetes management
  • High cholesterol
  • Medication refills & reviews
  • Lab result consultations
  • Health coaching & lifestyle
  • Personal injury evaluations
  • Mental health support*
  • Geriatric care & follow-ups
Not Available via Telehealth
  • Controlled substance prescriptions
  • Physical examinations requiring touch
  • Emergency / life-threatening situations
  • In-person procedures or injections
⚠️ In Emergencies If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately. Telehealth is not a substitute for emergency care.

Book your telehealth visit today

New patients welcome. Enroll online or reach out directly to get scheduled.